Introduction to company
AESSEAL designs a manufacture sealing solutions for a sustainable future, that combine both their own success with environmental protection and being a good corporate citizen.Through their investment in innovative new sealing solutions, they enabled their customers in a wide range of industries to meet the complex needs of society both now and in the future.
Computerization / Software Requirements
AESSEAL was using SALESFORCE CRM and were looking for a change in their CRM system,
There Sales and Call centre team were hardly using the existing system due to complex usability, they realized that ZOHO CRM system can let their team grow exponentially, They wanted to have a system by which they can be centralized and streamline their entire sales database with automation along with ease of use and future expansion potential.
Challenges
They were facing a lot of issues including but not limited to like High Cost of system, Data Privacy, lost employees interest and no central place to track the sales performance, the day by day load of backlog work were increasing and their skilled strength was consumed on backbreaking work.
Solution
AL-FAHAD IT CONSULTING Implemented ZOHO CRM Enterprise version in AESSEAL for the team of 15 Members, They entirely migrated there Salesforce CRM into ZOHO CRM system, from leads management to accounts management and reports, All of their information is now on their dashboards from users to management.
Benefits
The flow of information and team-leading is the key benefit they are all enjoying now, Now they are very satisfied and completely centrally streamlined, They are now appreciating the benefits of ZOHO CRM from 1st piece of information till management of the won customer.
Results
They are very satisfied now, They can now track the performance of their sales team, Have increased their revenues with timely follow up, and automated To-Do List, The system reminds and traces there activities and Team are engaged in performing more focused work.
0.09% CTR
20% less CPA
272% ROI
From The Client
“These guys have built such a strong relationship with our organization that we consider them an extension of our IT department. We always know that excellent service is just a phone call or e-mail away and that we will receive the same level of attention they always provide that makes us feel like we're their top priority.”
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