Dubimed Medical Supplies Trading
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Introduction to company
DUBIMED® Dubai’s leading trader in medical supplies in the field of dermatology & cosmetic surgery. DUBIMED® brings to Dubai only the latest machines and technology in antiaging treatments, non-surgical cosmetic surgery treatments, gynaecology restoration treatments, body contouring treatments, and hair restoration treatments.
Computerization / Software Requirements
DUBIMED® were completely working manually in each department before ZOHO apps, all of their department including sales, operations, Service, Logistics, marketing & finance were totally relying on manually systems, and they were looking for Total Business automation system.
Challenges
Due to complex flow of the business and spelt across multiple departments they were not able to operations, sticks and service with status, Along with its getting really difficult to manage the team and their management as they are always moving remotely across the country and the operational jobs were piling up converting it into a tedious routine for an organization.
Solution
AL-FAHAD proposed and Implemented ZOHO ONE in which ZOHO CRM for their sales operation management, ZOHO Books for Finance management, ZOHO Booking for a customer for bookings management, ZOHO Marketing apps for marketing management in DUBIMED® as the whole package via ZOHO ONE Apps.
Benefits
Now DUBIMED® is using centralize platform streamlined with end to end integrated system on cloud technology provided by ZOHO, They are successfully driving the business at a smoother pace now. Their employees are happy and streamlined, all the actions matter it took place either in Dubai or Abu Dhabi it hits the system real-time and actions are expedited same time.
Results
Now they are able to manage their entire business with the help of ZOHO ONE with a single click, their management is aligned and their business is smooth.
0.09% CTR
20% less CPA
272% ROI
From The Client
“These guys have built such a strong relationship with our organization that we consider them an extension of our IT department. We always know that excellent service is just a phone call or e-mail away and that we will receive the same level of attention they always provide that makes us feel like we're their top priority.”
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